Last Updated: [02-Dec-2025]

1. Acceptance of Terms

1.1. Agreement: These Terms and Conditions (“T&C” or “Agreement”) govern your use of the memoryprinted.com website (the “Website”) and all services, content, and products (custom printed t-shirts and merchandise) available through the Website. 1.2. Binding Effect: By accessing or using any part of the Website, you agree to be bound by these T&C, our Privacy Policy, and any other policies or guidelines incorporated by reference. If you disagree with any part of the terms, you must not access or use the Website. 1.3. Capacity: You warrant that you are at least eighteen (18) years old and legally capable of entering into binding contracts.

2. Definitions

“Customer,” “You,” “Your”: Refers to the user, visitor, or purchaser of goods and services from the Website.

“We,” “Us,” “Our,” “The Company”: Refers to memoryprinted.com and its owner/operator.

“Goods” or “Products”: Refers to the custom printed t-shirts and merchandise sold on the Website.

“Custom Content” or “Design”: Refers to any images, text, logos, or graphic files uploaded or specified by the Customer for printing on the Goods.

3. Product and Pricing

3.1. Product Description: We endeavor to display as accurately as possible the colours, features, and specifications of the Goods. However, we do not guarantee that your computer monitor’s display of any colour or detail will be accurate. 3.2. Custom Printing Variation: Due to the nature of custom printing, minor variations in colour, placement, size, and material texture may occur between the final product and the on-screen digital proof. Such minor variations shall not constitute a defect or entitle the Customer to a refund or rejection of the Goods. 3.3. Pricing: All prices are quoted in Ringgit Malaysia (RM) unless otherwise stated. Prices are subject to change without prior notice. 3.4. Taxes and Fees: Prices listed may exclude applicable Sales and Services Tax (SST), shipping fees, and any other duties, which will be calculated and clearly displayed at the checkout before final payment.

4. Orders and Payment

4.1. Order Acceptance: Your order constitutes an offer to purchase the Goods. A binding contract of sale is formed only when we dispatch an email confirmation stating that your order has been accepted, the payment has been processed, and the custom printing process has begun. 4.2. Payment Methods: We accept [List accepted payment methods, e.g., credit/debit cards via secure gateway, online bank transfer (FPX), etc.]. 4.3. Payment Security: Payment processing is handled by secure third-party payment gateways. We do not store sensitive payment details.

5. Custom Content and Intellectual Property (Crucial Clause for Custom Printing)

5.1. Warranties: By uploading or submitting Custom Content for printing, you warrant and represent that: * You own all rights, title, and interest in the Custom Content, or you have the necessary licenses, rights, and permissions to use it for custom printing on the Products and to grant us the rights herein. * The Custom Content does not infringe upon or violate the copyrights, trademarks, publicity rights, privacy rights, or any other Intellectual Property Rights (“IPR”) of any third party. * The Custom Content is not unlawful, harmful, threatening, defamatory, obscene, harassing, or racially, ethnically, or otherwise objectionable, including content relating to terrorism, violence, or hate speech. 5.2. Indemnity: You agree to fully indemnify and hold harmless memoryprinted.com against any and all claims, damages, liabilities, costs, and expenses (including legal fees) arising from any breach of your warranties under Clause 5.1, particularly those related to IPR infringement or unlawful content. 5.3. Right to Refuse: We reserve the right to refuse to print any Custom Content that we, in our sole discretion, deem to be in violation of Clause 5.1 or otherwise inappropriate, without incurring any liability to you.

6. Shipping, Delivery, and Risk

6.1. Delivery Time: The estimated delivery time will be stated during the checkout process. This time frame is an estimate only and is not a guarantee. We shall not be liable for any losses, damages, or costs incurred due to delays in delivery. 6.2. Shipping Costs: Shipping costs will be calculated based on your location and the size/weight of the order, and clearly indicated before final checkout. 6.3. Risk of Loss: The risk of loss or damage to the Goods shall pass to you upon delivery by us to the appointed courier service. The title to the Goods will pass to you upon full payment and dispatch from our premises. 6.4. Inaccurate Address: If an incorrect or incomplete shipping address is provided by you, and the delivery fails, you shall bear the cost of re-delivery.

7. Cancellation, Returns, and Refunds (Consumer Protection Act Compliance)

7.1. Custom Orders are Final: Given the personalized nature of our custom printed Goods, once an order is confirmed and production has commenced, it cannot be cancelled, returned, or exchanged unless the Goods are defective, damaged, or materially different from the specifications provided in the final order confirmation. 7.2. Defective or Damaged Goods: If the Goods received are defective, damaged, or materially different from the confirmed order (e.g., wrong size, wrong print placement, physical damage), you must notify us in writing within [Insert Number, e.g., 3] business days of receiving the Goods, providing clear photographic evidence of the defect. 7.3. Remedy: Subject to verification, our sole obligation will be to replace the defective Goods or offer a full or partial refund for the purchase price, at our discretion. 7.4. Non-Defective Returns: Returns or refunds are generally NOT permitted for non-defective items based on change of mind, incorrect sizing chosen by the customer, or minor print variations as described in Clause 3.2.

8. Limitation of Liability and Disclaimer

8.1. No Warranty: The Website and Goods are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or Products included on the Website. 8.2. Limitation: To the fullest extent permitted by Malaysian law, our total liability to you for any and all claims arising out of or in connection with the purchase of Goods or use of the Website shall not exceed the amount you paid for the Goods giving rise to the claim. 8.3. Exclusion of Damages: We shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from the use of the Website or the purchase of any Goods.

9. Intellectual Property (Our Rights)

The contents of the Website, including all text, graphics, logos, images, design tools, and software, are the property of memoryprinted.com or its content suppliers and are protected by Malaysian and international copyright and trademark laws. You may not use, reproduce, or exploit any such content without our express written permission.

10. Dispute Resolution and Governing Law

10.1. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of Malaysia. 10.2. Dispute Resolution: Any dispute, controversy, or claim arising out of or relating to this Agreement shall first be resolved through good faith negotiation. If a resolution cannot be reached, the dispute may be submitted to the Tribunal for Consumer Claims (TTPM) in Malaysia, or the courts of Malaysia shall have exclusive jurisdiction.

11. General Provisions

11.1. Waiver: Our failure to exercise or enforce any right or provision of these T&C shall not constitute a waiver of such right or provision. 11.2. Severability: If any provision of these T&C is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these T&C remain in full force and effect. 11.3. Changes to T&C: We reserve the right, at our sole discretion, to modify or replace these T&C at any time. The most current version will be posted on the Website. Your continued use of the Website after any changes constitutes acceptance of the new T&C.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Company Name: Carama Technology Solution Email: support@memoryprinted.com